Reuben Engagement Center

The Reuben Engagement Center provides shelter, case management, mental health evaluations, and housing referrals to chronically homelessĀ individuals who are substance-addicted and/or mentally ill. The engagement center provides a safe place for homeless individuals who are experiencing drug or alcohol intoxication to be diverted from jail or an emergency room and who are unable to gain access to emergency shelter options due to active substance abuse. The Reuben Engagement Center is a part of the City of Indianapolis – Office of Public Health and Safety.

To contact the Reuben Engagement Center, callĀ 317-327-8734.

The center will provide a safe place and an opportunity to engage in community resources and services aimed at recovery and permanent housing. Some medical procedures will be performed onsite to assist the individual in working through their immediate needs outside of the hospital setting.

Individuals that are homeless and intoxicated will be provided a safe environment during their period of intoxication, have the opportunity for engagement with and connection to services, and be offered a place to begin detoxification. The Engagement Center will work closely to enhance successful transition to permanent supportive housing and placement into treatment and long-term rehabilitation when individuals are ready for this step.

The Engagement Center will serve several purposes including:

  • Reduction of unnecessary and costly hospitalizations and incarcerations;
  • Provision of shelter for those individuals who are homeless, intoxicated and on the streets;
  • Engagement in treatment and other support services; and,
  • Linking those who are experiencing chronic homelessness to permanent supportive housing and other housing options.
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